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Reliant Energy reviews
| Overall SaveOnEnergy score | 4.3/5 |
|---|---|
| Customer service | 4.9/5 |
| Online accessibility | 5/5 |
| Plan options | 3/5 |
These ratings are based on our current Reliant Energy reviews. SaveOnEnergy has 20 years of experience working with various top-tier providers in deregulated markets. Because there are dozens of providers, hundreds of plans, and constantly changing rates, our reviews are not based on first-hand experience. Be sure to do your own research, compare multiple plans, and consider your priorities when choosing which provider is the best fit for them.
(Ratings updated 5/7/2025)
- PUC complaint score, if active
- Google reviews score
- Satisfaction guarantee
- Option to cancel and/or change service options
- Years in business
- Online bill pay
- Access to usage trends & alerts
- Order options
- Pricing info & transparency
- Contract lengths
- Renewable plan options
- Serviceability
Learn more about how deregulated energy works
Reliant Energy FAQs
You can get started by entering your ZIP code on the SaveOnEnergy marketplace. Then, use the provider filter and select Reliant Energy from the list. You’ll find all the Reliant plans offered in your area, and you can read about each plan’s features and rates before making your choice. When you’re ready, you can sign up online in just a few minutes.
Reliant usually charges a deposit before your service starts. You may be able to have your deposit waived if you have a high credit score, or if you choose a prepaid or no-deposit electricity plan.
Reliant Energy was founded in 2000. In 2009, the retail electricity part of Reliant’s business was acquired by NRG Energy, which retained the name Reliant Energy.
That varies based on your home’s energy usage and your preferences. You can learn how much energy your home consumes every month, then read the plan’s EFL to learn about incentives you qualify for based on energy usage. You should also consider what priorities you have. If you’re looking to go green, you could consider Reliant’s Energy renewable plans. If you’re looking for long-term solutions, take a look at their fixed-rate plans.
Like many electric providers, Reliant offers a budget billing service designed to offer you a predictable monthly bill. If you sign up for the company’s Average Monthly Billing service, Reliant calculates your average bill based on the last 12 months and then bills you the same amount each month.