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Express Energy Rates, Reviews, & Plans

Written by Jordan Smith /

Edited by Jamie Cesanek

Last updated 10/05/2022

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SaveOnEnergy rating

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Express Energy electricity rates

Express Energy reviews

Overall SaveOnEnergy score3.6/5
Customer service2.5/5
Online accessibility3.3/5
Business history5/5

We’ve broken down our scoring model into three main categories:

  • Customer service (Power to Choose complaint score; Satisfaction guarantee)
  • Online accessibility (Online bill pay; Online chat; Access to usage alerts & trends)
  • Business history (Number of years in business; Accreditation by the BBB)

For more information on reviews, visit the full list.

(Ratings Updated 09/08/2022)

Express Energy FAQs

  • Express Energy offers both fixed-rate and variable-rate energy plans throughout Texas. The company also offers customers the option of receiving 100% green energy. 

  • Express Energy performs a credit check when you register for an energy plan, which may result in a necessary deposit. If you make your payments on time for 12 straight months, Express Energy will apply the deposit to your account. You can look into no-deposit energy plans if you want to avoid paying a deposit.

  • Express Energy charges an early termination fee of $20 per month remaining on your contract. You won’t need to pay this charge if you’re moving outside of Express Energy’s service area.

  • You can pay your bill through your online account at any time of the day. Alternatively, you can call Express Energy’s toll-free customer care line on weekdays.

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